Standard Order Form

Use the order form linked below if you want to (1) fax a credit card order for a Respondus single-user activation password, (2) use a purchase order to obtain multiple Respondus activation passwords, or (3) purchase a Respondus single-user activation password by mailing us a check. (Click here to purchase a single-user license online using a credit card.)

Purchase Orders

Purchase orders (net 30 days) are accepted from government and accredited educational institutions and major corporations, provided that they are submitted on purchase order forms with a purchase order number. Final payments must be made in US dollars drawn on a US bank. Please be sure to provide the order form above with all orders.

Purchase orders can be sent to:
Respondus, Inc.
8201 164th Ave NE, Suite 200
P.O. Box 3247
Redmond, WA 98052
Fax: 425-881-3329
email: sales@respondus.com (send as a PDF)

The Federal Tax ID Number for Respondus, Inc. is 91-2050620.

Checks

Check payments must be in US dollars drawn on a US bank, or you can send international money orders in US dollars. Please be sure to provide the order form below with all orders. Mail to: Respondus, Inc., 8201 164th Ave NE, Suite 200, P.O. Box 3247, Redmond, WA  98052.

Credit Card Orders

Credit card orders can be sent to:
Respondus, Inc.
8201 164th Ave NE, Suite 200
P.O. Box 3247
Redmond, WA 98052
Fax: 425-881-3329
email: sales@respondus.com (send as a PDF)

**Most orders are processed within 2 business days of receipt.**

Please note the following before placing your order:

  • Respondus runs on Windows 10, 8, 7.
  • Although Respondus, Inc. may choose to provide email support long after you purchase the software, it only promises to provide you email support for the first 30 days that follow your purchase (3 incidence limit).
  • A "single-user" license does not permit you to have the software running on more than one computer simultaneously. (For information on campus-wide licenses: Click here for higher ed, click here for K-12.)
  • Since we offer a free 30-day trial period for this software, we don't provide refunds except under special circumstances. Please be sure that you want to purchase a permanent Activation Password before you place an order.
  • All prices are in U.S. dollars. Our FEIN is: 91-2050620.

Activation Instructions

When a Respondus activation password is purchased "offline," what we send you is a "prepaid" code that allows you to obtain a permanent activation password for Respondus from our website. Here's what you need to do once you receive the "prepaid" code:

  1. If you haven't already done so, download Respondus.
  2. Install the Respondus software and start it to obtain the Product ID# that appears on the screen.
  3. Point your web browser to web.respondus.com/support/prepaid-activation/. You will be prompted to enter the "prepaid" code provided to you, the Product ID# that appears when you start Respondus (see previous step), and your email address (among other registration information). As soon as the form is submitted, you will receive your permanent activation password by email.

Questions?