Last Updated: September 12, 2025
Effective Date: October 12, 2025

 
This U.S. and Rest of World Privacy Supplement includes additional information and disclosures we are required to provide to individuals located in those jurisdictions. It is part of and incorporated into the Privacy Policy. You should read them both carefully.

For simplicity, terms used here have the same definitions as in our Privacy Policy unless otherwise noted below.

While this U.S. and Rest of World Privacy Supplement refers to information required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the “CCPA”), we offer these privacy disclosures and rights to all Students, Instructors, Administrators and other consumers who are not covered by the other jurisdiction-specific privacy supplements.

Personal Information Respondus Processes

Below we provide the categories and specific pieces of Personal Information Respondus Processes about Students, Instructors, Administrators, and other consumers, the categories of sources from which Personal Information is collected, the business or commercial purposes for collecting and using each category of Personal Information, and the categories of third parties to whom that Personal Information was disclosed in the last 12 months. Please note that some types of Personal Information are duplicated among categories.

Categories and Specific Pieces of Personal Information Respondus Processes

• Identifiers, including name, address, email address, phone number, Internet Protocol address, and username and credentials (if you are an Administrator).
• Customer records, including name, signature, address, phone number, employment information, username, and bank account number, credit card number, debit card number, or any other financial information.
• Commercial information, including records of Services purchased, obtained, or considered.
• Internet and network activity information, including device and application identification numbers, and data about your interactions with websites, applications, and advertisements.
• Sensory data, including video and audio recordings.
• Professional or employment-related information, including current or past employment (if you are a current, past or potential Instructor or Administrator).
• Education information, including student identification number, course identification number, and course name.

Categories of Sources of Personal Information

• The Identifiers, Customer records, and Professional or employment-related information that Respondus Processes are collected directly from you when you complete forms in which we request such information (such as on our Website and at live events); from you directly when you sign up for, purchase, implement, or use our Services; from our customers when they enroll users in our Services; from marketing companies that help us learn about our customers and potential customers; from social media platforms when we interact with you; and from publicly available information.
• The Commercial information that Respondus Processes is collected directly from you when you sign up for or purchase our Services.
• The Internet and network activity information that Respondus Processes is collected automatically when you interact with or use our Website or Services.
• The Sensory data that Respondus Processes is collected directly from you when you choose to communicate with us via webconference.
• The Education information that Respondus Processes is collected directly from you when you sign up for, purchase, or use our Services; and from our customers when they enroll users in our Services.

Business or Commercial Purpose(s) for Processing Personal Information

• The Identifiers and Customer records that Respondus Processes are Processed to provide our Services, provide customer support, respond to your requests, communicate with our customers and users of our Services, market our Services, improve our Services, and process payments.
• The Commercial information that Respondus Processes is Processed to provide our Services, provide customer support, market our Services, and improve our Services.
• The Internet and network activity information that Respondus Processes is Processed to provide our Services, provide customer support, market our Services, improve our Services, and process payments.
• The Sensory data that Respondus Processes is Processed to provide our Services, provide customer support, respond to your requests, and market our Services.
• The Professional or employment-related information that Respondus Processes is Processed to provide our Services, provide customer support, and market our Services.
• The Education information that Respondus Processes is Processed to provide our Services.

Categories of Recipients of Personal Information

• The Identifiers and Customer records that Respondus Processes are disclosed to service providers that assist with business communication and collaboration, customer relations management, customer support, sales and marketing, and payment processing.
• The Commercial information that Respondus Processes is disclosed to service providers that assist with business communication and collaboration, customer relations management, customer support, and sales and marketing.
• The Internet and network activity information that Respondus Processes is disclosed to service providers that assist with customer relations management, customer support, sales and marketing, and payment processing.
• The Sensory data that Respondus Processes is disclosed to service providers that assist with business communication and collaboration.
• The Professional or employment-related information that Respondus Processes is disclosed to service providers that assist with business communication and collaboration, customer relations management, and customer support.
• The Education information that Respondus Processes is disclosed to our data storage service provider.

Respondus generally does not Process sensitive personal information. However, the Respondus Monitor Privacy Policy Supplement describes how sensitive personal information is Processed by Respondus Monitor. Please review it for more information.

Video Data

Our Services may include videos, and we may Process your viewing data to better understand our audience, market our Services, and provide you with personalized recommendations and other features. This data may include information about the videos you have watched, the time and date of viewing, and other similar information. We disclose this data to third parties, including the service providers that assist us with providing those videos and related services to you.

We Do Not Sell or Share Your Personal Information

You have the right to know whether your Personal Information is being sold or shared.
Respondus does not sell or share your Personal Information, as those terms are defined under the CCPA. In the preceding twelve months, we have not sold or shared any Personal Information of consumers.

Your Privacy Rights

Subject to certain requirements and exceptions, you have the following rights:

• Confirm Whether We Process Your Personal Information
• Access Certain Personal Information
• Obtain a Copy of Your Personal Information
• Delete Certain Personal Information
• Correct Inaccurate Personal Information
• Limit the Processing of Sensitive Personal Information
• Opt-Out of Processing of Personal Information for Targeted Advertising, Sales, Automated Decision Making, and Profiling

The exact scope of these rights may vary by location. As additional jurisdictions enact additional rights on behalf of their residents, we will comply with such laws to the extent it is applicable to our activities. This U.S. and Rest of World Privacy Supplement is not intended to be an exhaustive list of all such rights now or in the future.

Also, Respondus generally does not Process Personal Information for profiling or automated decision making. However, the Respondus Monitor Privacy Policy Supplement describes how some laws may treat Processing performed by Respondus Monitor as such. Please review it for more information.

Exercising Your Rights

As described in our Privacy Policy, if you are using Respondus’s Services, including our Software, through an Institution, then that Institution is the controller of your Personal Information, and Respondus Processes that Personal Information on behalf of the Institution. You should contact your Institution directly to exercise your rights. Respondus will send all requests regarding Student Personal Information to the respective Institution.

If you are independently using Respondus’s Services, to exercise your rights, you may contact us through our Privacy Contact in writing. Please be aware that we do not accept or process requests through other means (e.g., via fax, chats, social media etc.).

In accordance with applicable laws, when you make a request, we may ask you to provide verifying information, and we will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected the Personal Information. You may designate an authorized agent to submit a request on your behalf, subject to proof of identity and written authorization as required under the applicable privacy law. As part of our verification process, we may request that the agent provide, as applicable, proof concerning his or her status as an authorized agent. In addition, we may require that you verify your identity as described above or confirm that you provided the agent permission to submit the request.

You may appeal our decision regarding a request within a reasonable period after you have received our response to your request. You may file an appeal by contacting us through the same channels as to exercise your rights.

We will not discriminate against you because you exercise these rights, but ending the Processing of or deleting information may result in us being unable to Provide certain Services to you.

Other California Privacy Rights

Respondus does not make any disclosures of Personal Information to other organizations for their direct marketing purposes, but California’s “Shine the Light” law permits users of our Website that are California residents to request information about such disclosures, if applicable. To make such a request, you may contact us through our Privacy Contact.